Revell of Germany spare parts?
Revell of Germany spare parts?
Warped the wing on my 1 48 Tornado. Anyone have a good email for Revell Germany? Wondering how to request a new wing Sprue?
- BlackSheep214
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Re: Revell of Germany spare parts?
“Who controls the skies, controls the fate of this Earth”
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
- Stikpusher
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Re: Revell of Germany spare parts?
Revell USA and Revell Germany share a common website. Check with their customer service. I am pretty sure that the contact info for Revell Germany kits is there.
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- Thomas_M
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Re: Revell of Germany spare parts?
For Europe you can use this service form on Revell Germany´s website: https://www.revell.de/service/service-f ... llbau.html
Re: Revell of Germany spare parts?
Thanks guys. I see Blacksheeps link includes Revell Germany. I wasn't sure before. Email sent and I'll report back any progress. I am willing to pay some as it was my fault.
- BlackSheep214
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Re: Revell of Germany spare parts?
Never tell them it was your fault. Tell them came came in the kit warped...
“Who controls the skies, controls the fate of this Earth”
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
- Thomas_M
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Re: Revell of Germany spare parts?
I always am honest when asking for replacements. If the kit had defects, I tell them. If I need some spare parts, I tell them and offer to pay for them. Their service is top notch, and I think this should be honoured.
- jelliott523
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Re: Revell of Germany spare parts?
I totally agree with Thomas! I had a problem with a sprue on a Hasegawa F-4G where I accidentally broke off part of the cockpit center support. I contacted their customer service and explained what happened and asked if they accepted credit card or Paypal, they stated there would be no charge. I ended up receiving the whole sprue, when all I needed was one fuselage side. Honesty is always the best policy in my book...ethics!
Re: Revell of Germany spare parts?
thought about it, but had no pictures, of course the parts were already glued together, then I warped the whole assembled wing by trying to dunk it in hot water. The warpage on the sprue was so slight I didn't notice it until I glued the wing together...the rest is historyBlackSheep214 wrote:Never tell them it was your fault. Tell them came came in the kit warped...
- BlackSheep214
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Re: Revell of Germany spare parts?
Well that's a different situation then. Yup, an explanation of what had happened warrants the price to buy replacement parts.
“Who controls the skies, controls the fate of this Earth”
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn
Author unknown- 352nd Fighter Group, Blue-Nosed Bastards of Bodney
“Send one plane it’s a sortie; send two planes it’s a flight; send four planes it’s a test of airpower. - Richard Kohn